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Owned and operated by Full Optimal Health, our team is ready to answer questions about saunas, cold plunges, and water filtration.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once in transit, delivery within the Continental U.S. (excludes AK/HI) typically takes 5 to 8 business days. You will receive a tracking number via email as soon as your order ships.
How can I track my order?
Once your infrared sauna, barrel sauna, cold plunge, or water filtration system ships, we send a confirmation email with a tracking link. You can also check your order status by logging into your account on our website.
What is your return policy?
If your product does not meet your expectations, please contact us within 30 days of delivery. Our team will walk you through the return or exchange process and help resolve any concerns promptly.
Can I exchange my product for a different model?
Yes, exchanges are available for unused products in their original packaging. Reach out to our team with your order details and the model you would like instead, and we will coordinate the swap for you.
What size sauna or cold plunge should I choose?
The right size depends on your available space and how many people will use it at once. Our product pages include detailed dimensions and capacity guides, and our team is happy to provide personalized recommendations.
Do your whole house water filtration systems require professional installation?
We recommend professional installation for our whole house water filtration systems to ensure proper setup. Each system comes with detailed documentation, and our support team can answer any installation questions along the way.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Thoughtfully Curated Products
Every sauna, cold plunge, and filtration system is selected for quality materials and lasting performance.
Free Continental U.S. Shipping
Most orders ship free within the Continental U.S. with no minimum purchase required.
